Privacy Notice

Last Updated: September 1, 2026

Skinmagicy respects your privacy.

This Privacy Policy explains how information may be collected, used, disclosed, and protected when you visit our website, make a purchase, contact customer support, subscribe to communications, or otherwise interact with our services.

By using the website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

Depending on how you interact with Skinmagicy, we may collect the following categories of information.

Information You Provide

This may include:

  • Name
  • Email address
  • Telephone number
  • Billing address
  • Shipping address
  • Order information
  • Products purchased
  • Customer service communications
  • Reviews or other content you submit
  • Marketing preferences

When you make a purchase, payment information is generally handled by payment service providers involved in processing the transaction.

We do not ask customers to send full payment card details through ordinary customer service email.

Information Collected Automatically

When you use the website, certain information may be collected automatically, including:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Website activity
  • Pages viewed
  • Referring pages
  • Approximate location derived from technical information
  • Cookie and similar technology identifiers
  • Interaction with advertisements or marketing content

2. How We Use Information

We may use information for purposes including:

  • Processing orders
  • Collecting and processing payments
  • Delivering products
  • Providing order confirmations
  • Providing shipping and tracking information
  • Responding to customer service requests
  • Processing returns and refunds
  • Preventing fraud and unauthorized transactions
  • Maintaining website security
  • Improving website functionality
  • Understanding how visitors use our website
  • Personalizing the shopping experience
  • Measuring advertising and marketing performance
  • Providing marketing communications where permitted
  • Complying with legal and regulatory obligations
  • Enforcing our policies and protecting our legal rights

3. Cookies and Similar Technologies

Our website and service providers may use cookies, pixels, tags, software development kits, local storage, and similar technologies.

These technologies may be used to:

  • Keep the website functioning
  • Remember preferences
  • Maintain shopping cart functionality
  • Understand website usage
  • Measure performance
  • Detect fraud
  • Improve services
  • Measure advertising campaigns
  • Provide or measure personalized advertising where permitted

Your browser or device may provide controls that allow you to block or delete certain cookies.

Blocking some cookies may affect website functionality.

Where required by applicable law, consent or preference tools may be provided for certain categories of cookies.

4. Advertising and Analytics

We may work with analytics, advertising, social media, and marketing service providers.

These providers may receive information about interactions with our website or advertisements in order to:

  • Measure advertising performance
  • Understand customer activity
  • Prevent fraud
  • Provide analytics
  • Improve advertising relevance
  • Attribute purchases or website visits to marketing campaigns

Depending on your location and applicable law, you may have rights to limit certain uses of information for targeted or personalized advertising.

Available controls may be provided through browser settings, device settings, cookie preference tools, or other legally required mechanisms.

5. How We Share Information

We may disclose information to service providers that help us operate the store and provide services to customers.

These may include:

  • Ecommerce and website service providers
  • Payment processors
  • Fraud prevention providers
  • Shipping and logistics companies
  • Warehouses and fulfillment providers
  • Customer support providers
  • Analytics providers
  • Advertising and marketing providers
  • Email and communications providers
  • Cloud and hosting providers
  • Professional advisers

These parties may process information as necessary to perform services on our behalf or for other purposes permitted by applicable law.

We may also disclose information where reasonably necessary:

  • To comply with law
  • To respond to valid legal requests
  • To protect customers or others
  • To investigate fraud or security incidents
  • To enforce our agreements
  • In connection with a merger, acquisition, financing, restructuring, or transfer of business assets

6. Payment Information

Payments may be processed by third-party payment providers.

The payment provider's own privacy and security practices may apply to information submitted during payment.

For your security, never send your full payment card number, security code, account password, or other sensitive payment credentials to:

support@skinmagicy.com

7. Order Fulfillment and Shipping

Information necessary to deliver your purchase may be shared with fulfillment companies, warehouses, shipping carriers, logistics providers, customs service providers, and other parties involved in delivering the order.

This may include your:

  • Name
  • Delivery address
  • Telephone number
  • Email address
  • Order contents
  • Tracking information

8. International Processing

Because ecommerce services, technology providers, payment processors, advertising providers, and logistics partners may operate in multiple countries, information may be processed or stored outside the country where you live.

Where required by applicable law, appropriate mechanisms are used for international transfers of personal information.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including:

  • Completing transactions
  • Maintaining order records
  • Providing customer service
  • Detecting fraud
  • Resolving disputes
  • Meeting accounting, tax, legal, and regulatory obligations
  • Enforcing agreements

Retention periods may vary depending on the type of information and applicable legal requirements.

10. Information Security

We use reasonable administrative, organizational, and technical measures designed to protect personal information.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

Customers should use appropriate security precautions when accessing online accounts or sharing information electronically.

11. Your Privacy Rights

Depending on where you live, applicable privacy law may provide rights relating to your personal information.

These rights may include the right to:

  • Request access to personal information
  • Request correction of inaccurate information
  • Request deletion of certain information
  • Request a copy of certain information
  • Object to or restrict certain processing
  • Withdraw consent where processing is based on consent
  • Opt out of certain marketing communications
  • Limit certain targeted advertising or similar uses where applicable
  • Appeal certain privacy decisions where required by law

These rights are not absolute and may be subject to legal exceptions.

To submit a privacy request, contact:

support@skinmagicy.com

Please include enough information for us to identify and respond to your request.

We may need to verify your identity before fulfilling certain requests.

12. Marketing Communications

If you receive promotional emails from us, you may unsubscribe using the unsubscribe option included in the communication.

You may continue to receive non-promotional communications relating to:

  • Existing orders
  • Customer service
  • Returns
  • Refunds
  • Security
  • Legal or policy matters

13. Children's Privacy

Our website is intended for general audiences and is not intended to knowingly collect personal information from children in violation of applicable law.

If you believe a child has provided personal information in a manner not permitted by law, contact:

support@skinmagicy.com

14. Third-Party Websites

Our website may contain links to websites or services operated by third parties.

We are not responsible for the privacy practices, security, or content of independent third-party websites.

We encourage you to review their privacy policies before providing personal information.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in:

  • Our services
  • Technology
  • Business practices
  • Legal requirements

The updated version will be posted on this page with an updated revision date.

16. Contact Us

For questions about this Privacy Policy or to submit a privacy request, contact:

support@skinmagicy.com